Terms and conditions
When making the reservation, an amount equivalent to 20% of the total stay will be debited from your credit card (Visa or MasterCard). An amount equivalent to the remaining balance of the stay will be debited 30 days before arrival. On the day of arrival, a security deposit will be taken from the credit card on file. The security deposit will be returned between 1 and 7 days after departure after the complete verification of the establishment.
In the event of a cancellation received more than 30 days before arrival, a penalty equivalent to 20% of the total amount of the stay will be retained. In the event of a cancellation received between 0 and 29 days before arrival, a penalty equivalent to 100% of the total amount of the stay will be retained.
Upon your arrival, you are required to inspect the premises and notify the owner of the establishment or Chalets Confort immediately if there is any apparent breakage or damage or if these occur during your stay. The tenant is responsible for material damage occurring in the establishment during his stay except damage resulting from construction defect, lack of maintenance, natural and technological disasters, and any damage normally covered by the home insurance policy of the owner of the establishment. The tenant agrees to keep the owner of the establishment as well as Chalets Confort free and harmless from any claim presented by anyone resulting from the damage for which he is responsible. The tenant is held responsible for the actions of any other person on the rented premises. The tenant agrees to respect the rented premises and to put back in the same condition as on arrival. The furniture, items and the land made available to the tenant must be treated with care and used only for the use for which they are intended. The tenant agrees to only use the rented premises and to respect the neighbouring areas of the establishment. He undertakes to respect reasonable rules of conduct and not to disturb the occupants of the neighbourhood. Noise must be kept to a minimum and reasonable level, both inside and outside the establishment. The establishment can only be occupied by the number of people registered in the reservation during the night. You are required to notify Chalets Confort if you wish to change the details of your reservation. A penalty of $ 200.00 plus taxes may apply if the rules are waived. The establishment is completely non-smoking. A penalty of $ 200.00 plus taxes may apply if the rules are waived. The tenant certifies to be 21 years of age and over. The tenant cannot hold the owner of the establishment or Chalets Confort responsible for any incident / accident occurring inside the establishment, on the site and in the surroundings (stairs, docks, rivers, woods, body of water, etc). The tenant accepts that security inside and outside the establishment is his responsibility and he accepts the consequences.